Terms of Service

Thank you for choosing Computer Exchange as your trusted online store for used laptops. Before making a purchase, please take a moment to review our Terms of Service. By using our website and making a purchase, you agree to comply with these terms.

1. Product Descriptions

We strive to provide accurate and detailed descriptions of our products to ensure transparency and customer satisfaction. However, please note that the images and descriptions on our website may not always reflect the exact condition of the product you receive. As we specialize in selling used laptops, there may be minor cosmetic imperfections. Rest assured, all our laptops undergo testing to ensure they are in good working condition.

2. Pricing and Payment

All prices listed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes. We reserve the right to change the prices at any time without prior notice. Payment can be made through various secure payment methods available on our website. Once the payment is confirmed, we will process your order and provide you with the necessary details for shipment.

3. Shipping and Delivery

We offer free shipping to selected cities in India. Our team works diligently to ensure that your order is processed and shipped within the specified timeframe. However, please note that delivery times may vary depending on your location and other external factors beyond our control. We are not responsible for any delays caused by the shipping carrier.

4. Warranty

All equipment is sold on as-is basis. Some models come with original warranties from the respective manufacturers. These warranties cover any defects in materials or workmanship for a specified period. Any warranty claims should be directed to the respective manufacturer's service center. 

5. Returns and Refunds

As an ecommerce store specializing in used laptops, we do not accept returns or offer refunds unless the product received is significantly different from the description or is damaged during transit. In such cases, please contact our customer support within 48 hours of receiving the product, and we will assist you accordingly.

6. Limitation of Liability

Computer Exchange shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or website. We do not guarantee the compatibility of our laptops with any specific software or hardware configurations.

By using our website and making a purchase, you acknowledge and agree to the above Terms of Service. If you have any questions or concerns, please feel free to contact our customer support team.